I bpoked two rooms in the hotel for 2 couples attending our wedding. The reception girl was super unfriendly since the beginning- I visited the hotel a few times to make sure everything will be fine with the rooms and guests. First visit I asked to add a baby cot and she said they did not have any. I asked her to call the manager and ask her.
She was reluctant to call the manager but did it in the end. Unfortunately they did not have any baby cots which is very strange- so I had to bring one from one of my friends to make sure the baby had where to sleep. Then, I told her which couple should be in which room- obviously the couple with the baby had to be in the room where the cot was.
Of course she checked them in in the other room. My guests also commented that she was quite unfriendly and rude with them, not helpful at all. They wanted some milk for their baby and she just said that they do not have any, not offering to provide a solution.
The hotel is beautiful and the price is not cheap for such a hotel but this particular girl at the reception was terrible and this makes me not recommend this hotel. Every time I asked her something I had the impression I was bothering her from watching facebook or instagram. Very good location Very clean Very good sized room Very comfortable bed s And the staff were very welcoming.
This hotel is lovely clean comfortable and staff were so helpful. Breakfast was lovely No complaints at all. Pool n little bar also near a lovely Spanish Resturant tres olives. I would visit again as it was great value for money. I stayed in this hotel for a week during a business trip.
